Dhaka79 Privacy Policy – Your Data Is Safe With Us

Dhaka79 is an online gaming platform built for Bangladeshi users. When you use our services, you share certain personal information with us — and we handle it with the utmost care.

This Privacy Policy applies to all services, websites, and mobile applications operated by Dhaka79. By using our platform, you are considered to have agreed to this Privacy Policy.

We understand how valuable your personal information is. That's why Dhaka79 operates with full transparency and always keeps you informed about how your data is used. If you have any questions, feel free to reach out to us directly.

Dhaka79 collects the following types of information to ensure we can provide you with our services.

Dhaka79 collects your information through various methods. You have the right to know how each of these methods works.

• Registration Form: Information you provide directly when opening your account.
• KYC Verification: Documents uploaded to verify your identity.
• Payment Processing: Financial information provided during deposits or withdrawals.
• Automatic Collection: Device and browsing information collected via cookies, log files, and tracking technologies.
• Support Contact: Conversation details from when you contact us for support.
• Third Party: Information received from payment providers or identity verification services.
• Promotional Participation: Information provided when participating in competitions or surveys.

Dhaka79 uses your information for specific, legitimate purposes only. We never use it beyond what has been authorized.

• Account Management: To create, manage, and secure your account.
• Identity Verification: To verify your identity and prevent fraud and money laundering.
• Financial Transactions: To process deposits, withdrawals, and bonus payouts.
• Customer Support: To address your complaints or questions.
• Service Improvement: To analyze usage patterns and improve the platform.
• Legal Obligations: To comply with regulatory authority requirements.
• Security: To defend against cyberattacks and unauthorized access.
• Personalized Experience: To recommend games and offers tailored to your preferences.

Dhaka79 never sells your data. However, limited information may be shared with trusted partners under specific circumstances.

• Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and similar services to process transactions.
• Identity Verification Services: Your information may be shared with approved verification bodies to complete the KYC process.
• Legal Authorities: We may be required to share information with government authorities in response to a court order or other legal obligation.
• Technical Service Providers: Hosting, analytics, and cybersecurity service providers may have access to limited data.
• Corporate Changes: In the event of a merger or acquisition, data may be transferred, but this policy will remain in effect.

Dhaka79 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Most browsers allow you to disable cookies. However, doing so may affect the functionality of certain features on the platform.

Dhaka79 uses internationally recognized technologies and practices to protect your data. Our security measures are regularly updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication: Two-factor authentication is available for added account security.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Audits: Third-party security experts conduct regular system audits.
• Staff Training: All staff receive regular training on privacy and data security.
• Data Minimization: Only the minimum necessary information is collected and stored.
• Breach Notification: In the event of a data breach, affected members will be notified immediately.

Dhaka79 retains your data for a defined period. Once no longer needed, it is securely deleted.

• Account Information: For the duration your account remains active, and for up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by law.
• KYC Documents: Up to 5 years following verification.
• Gaming History: Up to 3 years after account closure.
• Support Conversations: Up to 2 years after the issue is resolved.
• Log Files: Deleted after a maximum of 1 year.

The above retention periods may be extended due to legal obligations, pending litigation, or regulatory requirements.

As a member of Dhaka79, you have a number of rights regarding your personal data. We respect and uphold all of these rights.

• Right to Access Information: You may request to see what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

Dhaka79 strictly does not serve anyone under 18. We do not knowingly collect any data from minors.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• Any data identified as belonging to a minor will be deleted.
• Parents may request the deletion of their child's data.

Dhaka79's platform uses certain third-party services, which may have their own privacy policies.

• Game Provider: Game software providers may collect limited gameplay data.
• Payment Gateway: bKash, Nagad, and similar services have their own privacy policies.
• Analytics Services: A tool used to monitor site performance.
• Cybersecurity Services: Agencies that assist with fraud detection.

All third-party service providers are contractually bound to uphold Dhaka79's privacy standards. Even so, we recommend reviewing their own privacy policies as well.

Dhaka79 may update this Privacy Policy as needed. We are committed to transparency with any changes we make.

• You will be notified via email or on the platform before any significant changes take effect.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after notice of changes will be considered acceptance of the updated policy.
• To request a copy of a previous policy, please contact our support team.
• Minor changes (spelling, formatting) may be made without a separate notice.

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. We're committed to responding promptly.